Conrad Bernadel

Conrad Bernadel has extensive experience in information technology and support services, with a career spanning over three decades. Since January 1996, Conrad has been working at Fonds de solidarité FTQ, holding various positions including Conseiller bureautique and Cordonnateur Centre de services (CDSi), where responsibilities include team coordination, scheduling, personnel selection, task distribution, quality supervision according to ITIL, and vendor management. Previously, Conrad served as a Technicien support aux utilisateurs, providing level 1 and 2 support and technical documentation. Prior experience includes roles at Groupe Lactel, Bureau de l'efficacité Énergétique, Centre de réhabilitation Lucie Bruneau, and Carrefour des jeunes de Montreal, focusing on technical support, system analysis, and user education. Academic qualifications include DEC degrees as a Programmeur Analyste from Cégep Maisonneuve.