Emma Dowdeswell

Emma Dowdeswell has over 18 years of experience in the field of testing and quality assurance, primarily with Fonterra since November 2005. In the role of Business Process Automation Lead, Emma provides guidance on system changes and ensures that Test Service Centre policies and procedures are clearly documented. Responsibilities also include supporting the development of testing strategies and fostering continuous improvement in methodologies and tools. Previous roles at Fonterra include Test Engineer, where administration of various testing tools and the creation of automated SAP tests were key duties, and Testing Analyst, which focused on establishing test governance. Emma's career began at EDS as an Onsite Support professional, demonstrating a solid foundation in user support and application testing.