ST

Sophie Ann Tan

Customer Happiness Lead at Food Market Hub

Sophie Ann Tan is an experienced professional in customer happiness and human resources, with a track record of developing strong relationships with clients and employees. Sophie Ann excels in mentoring and coaching junior team members, designing training programs, and ensuring customer retention through effective onboarding processes. Sophie's background in psychology further enhances their ability to understand and meet the needs of clients and employees in various roles.

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Timeline

  • Customer Happiness Lead

    August 1, 2023 - present

  • Senior Customer Happiness Specialist

    August, 2022

  • Customer Success Specialist

    June, 2021