Tyler Saxey is an experienced professional in customer experience and support, currently serving as Sr. Director OMNI Global VOC and Care Solutions at Foot Locker since May 2017. In this role, Tyler is responsible for ensuring exceptional customer experiences across various brands by leveraging collected data to enhance efficiency at customer touchpoints. Previously, Tyler held positions such as Sr. Customer Success Manager at InMoment and Program Manager at SunGard, now part of FIS. Tyler also worked as Corporate Card Program Manager at Silicon Valley Bank and Customer Support Specialist at American Express. Tyler holds a BS in Human Resource Management from the University of Phoenix and has further education from Utah State University.
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