Ruba Allak

Ruba Allak is a seasoned operational management professional with significant experience in various roles, currently serving as the Group Operations Manager at Fordeal since September 2019. Ruba collaborates closely with leadership to implement a manufacturing vision and drive continuous improvement, focusing on efficiency and profitability. Previous positions include Operation Team Leader in Advanced After Sale, Resolution Center Specialist at JollyChic.com, and Operational Support Team Leader at TOPSTEERING, where Ruba developed customer service standards, mentored team members, and ensured quality assurance. Ruba also has a background as a Voice Over Artist and administrative assistant, demonstrating versatility and a strong skill set in both customer support and operational efficiency. Ruba holds a Bachelor's Degree in Business Administration from Hashemite University and a High School Diploma in IT from Al-Dur Al-Manthor School.