Anna-Leena Kiukas

Head Of Customer Care at Forenom

Anna-Leena Kiukas has a diverse work experience spanning over multiple companies. Anna-Leena began their career at H&M as a Sales Advisor from an unknown start date until 2010. In 2010, they joined EFG European Furniture Group as a Marketing and Sales Assistant Trainee for a short period. From 2010 to 2012, Anna-Leena worked as a Marketeer at Trainers' House, where they handled customer interface, prospecting, and supported customers with new business acquisition. Anna-Leena then transitioned to the role of Project and Customer Manager and Team Leader, managing a project portfolio and leading a team of Marketeers from 2012 to 2015. From 2015 to 2019, Anna-Leena served as a Change Project Manager and Senior Project Manager at Trainers' House, leading complex change projects across various industries. Furthermore, from 2018 to 2019, they were also the Head of Project Management, responsible for leading and developing change project management as an entity. Since 2019, Anna-Leena Kiukas has been working at Forenom, initially as the Head of Front Sales for the Nordics, where they set sales targets and ensured their execution. Later, they transitioned to the role of Head of Customer Care, with no specified end date.

Anna-Leena Kiukas completed their Bachelor's degree in Business Administration and Management, General from Laurea University of Applied Sciences from 2007 to 2011. In 2009, they also briefly attended EAE Business School for the same degree and field of study.

Links

Previous companies

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Timeline

  • Head Of Customer Care

    April, 2021 - present

  • Head Of Front Sales Nordics

    August, 2019