Melissa Tighe

Technical Product Support Specialist at Foresee Consulting

Melissa Tighe is a Technical Product Support Specialist at Foresee Consulting. Melissa has over 17 years of experience in customer service and real estate.

Melissa began their career in 2003 as a Customer Service Supervisor at Wells Fargo Home Mortgage. In this role, they managed the day-to-day operations of an inbound call center team. Melissa excelled in this role, surpassing key targets in quality, operations, and call center metrics. In 2004, they were recognized as a Team Player and awarded a peer nominated “Total Quality Service” Award.

In October 2018, they joined Coldwell Banker as a Data Coordinator / Marketing Specialist. In this role, they were responsible for managing the day-to-day operations of a real estate office, providing marketing support, and managing social media channels and tech support for a busy real estate professional. In August 2020, they were promoted to Full Time Transaction Coordinator responsible for efficient and accurate entry of Real Estate Transaction Data.

Melissa Tighe's educational career includes a Bachelor of Science in Business Administration and Management with a concentration in Management of Information Systems from Metro State University, an Associate of Science in Computer Science from North Hennepin Community College, and certificates in Professional Project Manager (CPPM) from the University of St. Thomas and Essential Supervision from the University of Minnesota. Melissa also has certification in Application Programming and Object Oriented Programming from North Hennepin Community College.

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Timeline

  • Technical Product Support Specialist

    Current role