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Kelly Edel

Director of Customer Success at Foresight Intelligence

Kelly Edel has a diverse work experience spanning across different industries. Kelly is currently working as the Director of Customer Success at Foresight Intelligence® & Fleet Intelligence™ since July 2022. Before that, they worked as a Life Insurance Agent at Senior Life Insurance Company from February 2022 to June 2022.

Kelly has a long history with CU Realty Services, LLC, where they held various roles. From August 2019 to December 2021, they served as the Director of Operations at HomeAdvantage, overseeing operations and ensuring efficient workflows. Prior to that, they held the position of Member Concierge Manager, Inside Sales, Customer Service, and Closing Transactions, where they mentored and developed a remote call center team, leading to increased sales conversion rates and revenue growth. From January 2009 to July 2019, they worked as a Member Services Representative, Inside Sales, and Customer Service, playing a key role in developing a strong customer service environment.

Kelly also has experience with HomeAdvantage, where they worked as the Director of Operations from May 2005 to December 2021. Additionally, they worked at MTD Products as an Inside Sales Account Representative, responsible for influencing customer service and sales, collaborating with outside sales representatives, and planning for seasonal product demand forecasting.

Overall, Kelly Edel has extensive experience in customer success, insurance sales, operations management, and customer service.

Kelly Edel attended the University of Phoenix, where they studied Business Administration. Kelly completed their education in 1995.

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Timeline

  • Director of Customer Success

    July, 2022 - present