Garima Gupta

Garima Gupta is a seasoned professional with extensive experience in customer relationship management and retail management. Currently serving as the Customer Relationship Management Manager at Forever New Apparels Private Limited since January 2022, Garima has previously held key positions, including Customer Experience Executive for North India at Titan Industries Limited and Management Trainee at adidas group. Garima's expertise encompasses supply chain processes, market mapping, mystery shopping, trend and KPI analysis, and gap analysis. Educational qualifications include a PGDM in Retail Management from Birla Institute of Management Technology and a B.Tech in Computer Science Engineering from CET-IILM-AHL.