Forsta
Deborah Miller, PMP, currently serves as the Senior Director of Program Management at Forsta, where responsibilities include leading an international team in the implementation and management of Voice of the Customer and Employee programs, along with overseeing project management frameworks and governance. With previous experience as Director of Program Management at Confirmit and a history of roles at Satmetrix Systems and Ipsos, Deborah has developed expertise in Customer Experience Management, market research, and project execution. Educational qualifications include a BBA in Marketing from Hofstra University.
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Forsta
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We call it Human Experience, or HX for short. At Forsta we begin with the premise that behind every data point is a person, a real human being. You need to get closer to them to fully understand their experiences, really see who they are, better respond to their needs, and build genuine lasting relationships with them.