Francisco Lopez

Principal Customer Success Manager at Forsta

Francisco Lopez has a diverse work experience spanning over several years. Francisco is currently working as the Principal Customer Success Manager at Forsta since May 2023. Before this role, they served as a Senior Customer Success Manager at Forsta from April 2021 to May 2023.

Prior to their time at Forsta, Francisco worked at Confirmit for over a decade. Francisco'sroles at Confirmit included Senior Manager, Customer Success from April 2019 to April 2021, Delivery Director, Technical Solutions & Services from January 2015 to April 2021, Manager, Technical Solutions and Services from April 2012 to December 2014, and Technical Account Manager for 4 years starting from March 2008 to April 2012.

Francisco's earlier experiences include being the Head of DP at First Movies - Soho, London from November 2007 to March 2008. Francisco also worked at SPSS for a significant period of time. Francisco held the position of Tech Support Manager for 8 years from April 1999 to October 2007. Additionally, they worked as a Technical Support Coordinator at SPSS Ltd for 3 years and as a Technical Support Representative at SPSS Ltd/Quantime Ltd for 2 years.

Before entering the technology industry, Francisco worked as a Quantum Specification Writer at BJM Ltd (now part of TNS) for 2 years, a Survey Analyst at Consumers Association for 3 years, and a Statistician at CATIE in Costa Rica for 2 years.

Overall, Francisco has gained expertise in customer success management, technical support, and statistical analysis throughout their career.

Francisco Lopez attended Escuela Jenaro Bonilla from 1969 to 1974. However, no degree or field of study information is available for this period. Later, from 1984 to 1987, Francisco studied at the University of Reading, where they earned a Bachelor's Degree in Computer Science and Statistics.

Links

Timeline

  • Principal Customer Success Manager

    May, 2023 - present

  • Senior Customer Success Manager

    April, 2021