Jilliane Martin has a diverse work experience spanning several companies and roles. Their most recent position is as the VP of Global Customer Success at Forsta, a role they began in January 2022. Prior to that, they worked as the VP of Reporting Solutions at Forsta from April 2021 to March 2022. Before joining Forsta, Jilliane served as the Implementation Team Manager at CyberGrants from August 2020 to March 2021. Jilliane also worked briefly as the Senior Manager of Toast Payments - Relationship Management at Toast, Inc. in March 2020. Jilliane's earlier experience includes multiple roles at Dapresy, beginning as a Customer Success Manager in May 2015 and ending as the VP of Customer Success & Solutions, NA in February 2020. Prior to that, they worked at The Glass Hammer as the Director of Operations from August 2014 to April 2015, and as the Head of Site Content and Marketing Manager from September 2013 to April 2015. Jilliane's earliest work experience was as a Marketing Intern at Vital Design in 2011, where they conducted market research and developed plans to improve customer satisfaction.
Jilliane Martin earned a Master of Business Administration (MBA) degree in Entrepreneurship/Entrepreneurial Studies from the UNH Peter T. Paul College of Business and Economics. Jilliane completed their MBA program from 2012 to 2014. Prior to that, they obtained a Bachelor of Science (BS) degree in Business Administration and Management, Marketing from the same institution. Jilliane graduated with their bachelor's degree in 2012 after studying from 2009 to 2012. Jilliane Martin has also received an additional certification called "Ability to Execute (A2E) Essentials" from McKinsey & Company in September 2022.
January, 2022 - present
April, 2021