Jenna Drapkin

Vp, Global Customer Success at Go1

Jenna Drapkin has a diverse work experience spanning various roles and industries. Jenna currently holds the position of Head of Client Success at Go1, a position they started in December 2023. Prior to this, they worked as an Expert at Primary Venture Partners, where they provided strategic advice and guidance to founders and operators within the Primary portfolio. Their experience at Catalyst Software includes working as a Client Experience Coach. At Degreed, Jenna held multiple roles, including Vice President of Global Client Success, VP of Client Experience - North America, Senior Director of Client Experience - North America, Senior Director of Client Success, and Director of Client Success. Jenna also served as the Vice President of Customer Success at Pathgather, a talent development platform that was acquired by Degreed. Earlier in their career, Jenna worked at Sailthru as the Director of Global Product Enablement and Documentation and at Acxiom as an Account Manager. Jenna began their career as the Founder of JD Gotham Marketing Services, where they operated an events and marketing services company. Overall, Jenna Drapkin has a strong background in client success, strategic advice, and marketing services.

Jenna Drapkin has pursued a Bachelor of Business Administration (BBA) degree with a specialization in Entrepreneurship Management at Baruch College. Jenna has also obtained a Bachelor of Business Administration (B.B.A.) degree with a focus on Entrepreneurship/Entrepreneurial Studies from the same institution.

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