Christopher Landel

Director of Technical Support at Fort Wayne IT Solutions

Christopher Landel has held various roles in the Information Technology field since 2013. In 2013, they worked as a Customer Service Representative/Biller at Manpower, where they provided customer service support and maintained printers and handhelds on a Windows platform. In 2014, they held an IT Support Analyst (fulltime Internship) role at Staffmark, where they set up user accounts with the correct group policies and roles within active directory and deployed new machines using a batch scripted image over the network using PXE. In 2015, they held two roles; an Information Technology Specialist at Zimmer Biomet, where they deployed new machines using a batch scripted image over the network using LANDesk and helped support and maintain 4,000 user-end infrastructure using multiple ticketing platforms, and an IT Desktop/Field Support Technician at TEKsystems, where they provided phone support while maintaining high first call resolutions and helped support and maintain 4,000 user-end infrastructure using Remedy ticketing platform. In 2018, they held an IT Business System Analyst and IT Support (fulltime Internship) role at Exo-s. Finally, in 2019, Christopher held a Director of Technical Support and System Analyst role at Fort Wayne IT Solutions.

Christopher Landel began their education in 2008 at the Four County Career Center, where they obtained a General degree in CISCO Computer Networking and Repair. Christopher then moved on to Northwest State Community College, where they earned an Associates of Applied Business degree in Information Technology. In 2014, they continued their education at Indiana Institute of Technology, where they obtained a Bachelor of Science degree in Business Administration. Currently, Christopher is pursuing a Master of Science degree in Engineering at Indiana Institute of Technology.

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Timeline

  • Director of Technical Support

    February, 2021 - present

  • System Analyst

    December, 2019