Richard C. Dancy

Richard C. Dancy is a seasoned professional in customer support and sales operations, currently serving as the Customer Support & Sales Ops Manager at Forta since September 2023. Prior experience includes leadership roles such as Support Team Lead at Cover Genius from December 2021 to March 2023, and Greenlight Team Lead II at Uber from October 2020 to December 2021. Richard also worked at eBay from September 2013 to October 2020, holding positions as North America Customer Experience Coach and Customer Experience Teammate. Earlier career experience includes managerial responsibilities at Sears and a customer-focused role as Delivery & Installation Specialist. Richard's educational background includes a high school diploma from Thrall High School, with further studies at Temple College and the University of Mary Hardin-Baylor.