Farah Barrett is an accomplished professional in the Customer Success field with a strong background in leadership and strategy development. As a Founding Member and Chapter Lead for the Denver Chapter of Women of Customer Success from August 2022 to January 2025, Barrett established a foundation for mentorship and community contribution. Currently serving as the Director of GTM & Ops Enablement - Customer Success at Forter since March 2025, Barrett previously held roles including Director of Customer Success Programs & Strategy at Velocity Global and Manager of Product Success at Netflix. Barrett has received recognition as a Top 100 CS Strategist by SuccessHACKER for 2025 and has a history of significant contributions at Zoom Video Communications, where Barrett was a Senior Department Leader and a founding member of multiple Customer Success teams. Educational credentials include a BS in Liberal Studies from Southern Connecticut State University.
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