Donovan D.

Customer Solutions Specialist at Fortessa

Donovan D. is a skilled Customer Solutions Specialist at Fortessa Tableware Solutions®, LLC since August 2022, bringing a diverse background in customer service and loan processing. Prior experience includes serving as a Corporate Loan Partner at Integrity Home Mortgage Corporation from November 2020 to July 2022, where responsibilities involved managing the loan process from Prospect to Post Closing while nurturing strong relationships with Loan Officers and their teams. As a Verification Specialist at Lowers Risk Group from June 2018 to November 2020, Donovan D. provided detailed verification services while ensuring adherence to client guidelines. Early career roles include positions at GameStop, where Donovan D. advanced from Store Manager overseeing all business operations from August 2009 to March 2018, to a Temporary Senior Sales Associate in 2019. Additional roles include Member Service Representative at Navy Federal Credit Union and Support Manager at PetSmart. Education was completed at Laurel Ridge Community College from 2010 to 2013.

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