Yael R.

Yael R. is a Customer Success Manager at FORTIFY since January 2023, where responsibilities include the establishment and organization of the Customer Success Management service. Prior experience includes serving as Responsable grands comptes at Tessi, focusing on client relations, project management, and operational excellence. Yael R. also held the position of Responsable expérience client at STS and was responsible for client management at HumanSourcing, overseeing team organization, process implementation, and client portfolio management. Earlier roles include consulting for major accounts at HelloWork, project management at 2A conseil, and brand assistance at BRAINSTORMING, showcasing a strong background in customer success, project management, and communication. Yael R. holds a Master’s degree in Communication Globale des Entreprises from ISCOM.