Sundari Kailasam

Sundari Kailasam is a seasoned professional with extensive experience in customer support and management across various industries. Currently serving as the Director of International Customer Support at Fortinet since July 2017, Sundari has been recognized for promoting diversity and inclusion within teams. Previous roles include Senior Manager of Customer Support at Tata Docomo Business Services, where significant leadership in customer experience management was demonstrated, and a brief tenure as Head of Customer Experience Management at ICICI Prudential Life Insurance Company Limited, effectively overseeing insurance operations. Early career experiences include positions at Bharti Airtel Limited, Aircel, and Sarovar Park Plaza Hotel & Resorts, showcasing a strong foundation in customer care and sales. Sundari holds an MBA in Marketing from Thiagarajar School of Management and a BSc in Home Science from Madurai Kamaraj University.