Amanda Lietti is an experienced customer service professional currently serving as Customer Service Manager at Fortis Life Sciences since November 2021. In this role, Amanda oversees the Customer Service team, focusing on forecasting, revenue recognition, and various customer satisfaction surveys, while also serving as a subject matter expert in D365. Prior to this, Amanda held the position of Customer Service Supervisor at Ecolink Intelligent Technology Inc. from October 2014 to November 2021, managing order and sales operations for home security customers across North America and Europe. Amanda's career began as a Sales Coordinator for home security, processing sales orders with a strong commitment to customer satisfaction. Amanda holds a Bachelor of Arts degree in Liberal Arts and Sciences from Hobart and William Smith Colleges, earned between 1991 and 1995.
Sign up to view 2 direct reports
Get started