Veronika Horatschek

Veronika Horatschek is an accomplished professional with extensive experience in digital transformation and hospitality management. Currently serving as Digital Transformation Manager at Fortnum & Mason since 2015, Veronika has effectively led strategic initiatives to enhance customer experiences and drive sales. Previous roles at Fortnum & Mason have included Store Manager, Deputy Store Manager, and various managerial positions, showcasing a strong track record of increasing sales and improving operations. Veronika's background also includes leadership roles in events staffing and hospitality, underpinned by formal education as a Tea Sommelier and advanced qualifications in Hospitality Supervision and Leadership.