Tyler McKitterick

Tyler Mckitterick is an experienced professional in contract renewals and customer success, currently serving as a Renewal Specialist at Fortra since June 2025. Previously, Tyler held the position of Renewals Manager at Docebo and Magnitude Software, managing contract renewals for enterprise support and professional services with a significant annual recurring revenue and achieving a notable retention rate. Additionally, Tyler has experience as a Customer Success Associate at Xello, where improved retention rates were achieved by fostering relationships and providing strategic direction, and has also worked as a Project Coordinator at Green Lion Eco Group, overseeing numerous solar energy projects and implementing process improvements. Tyler earned a Bachelor of Arts degree in Environmental Studies and Sociology from the University of Toronto.