Fortray Global Service Limited
Ekta Panchal is a skilled professional with extensive experience in customer service and management. Currently serving as a Career Development Specialist at Fortray Global Service Limited since September 2022, Ekta previously held management roles at Frankie's Cafe Espresso Bar, where responsibilities included team leadership and sales growth strategies from June 2021 to August 2022, and at McDonald's as a Customer Service Manager from October 2018 to May 2021, focusing on enhancing customer satisfaction and operational excellence. Earlier career experiences include a Customer Service Team Lead position at easyJet, a Senior Interior Designer at Dilip Mevada & Association, and a Junior Interior Designer at Space Interior. Ekta holds a Bachelor's degree in Business Management from the University of Chester, complementing a Diploma in Interior Designing from St. Francis Institute of Art & Design.
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