Nick Prochazka

Nick Prochazka has 12 years of work experience in the field of cybersecurity and IT support. Nick is currently the Director of Security Operations at Fortress SRM, where they plan, directs, and leads the functions and operations of the Cyber Security Analysts. Nick manages security operations projects and serves as a trusted advisor to customers and account managers.

Prior to their current role, Nick was the SOC Manager of Security Operations at MCPc, where they led a team of 24x7 Cyber Security Analysts. Nick was responsible for recruitment, supervision, scheduling, and development of the team, as well as ensuring compliance to policy, processes, and procedures. Nick provided technical guidance in areas such as monitoring, anti-virus/EDR, patching, backups, and SIEM.

Before MCPc, Nick worked as a Systems Engineer, managing and monitoring installed systems and infrastructure, and ensuring their availability. Nick also served as a Desktop Support Specialist, where they configured, monitored, and troubleshooted IT systems and worked on various projects including Office 365 migration and data center moves.

Nick began their career as a Help Desk Analyst at Pomeroy IT Solutions, where they provided assistance to employees of PNC Bank and troubleshooted operating systems, TCP/IP, VPN technology, and hardware/software issues.

Additionally, they gained experience as a Hardware & Software Tester & Installer at Intralot, where they imaged software, tested hardware and software of Ohio Lottery machines, and installed them in designated locations.

Early in their career, Nick worked as an intern at EnMobile, a mobile marketing and advertising agency, where they contributed to website design and created PowerPoint presentations for client consultations. Nick also interned at SFS intec, where they improved communication and created a measurement tool for tracking delivery service in manufacturing.

Overall, Nick Prochazka has extensive experience in cybersecurity, IT support, and team management, with a focus on ensuring operational objectives and customer satisfaction.

Nick Prochazka attended Strongsville High School, but there is no information provided about the start and end years, as well as the degree or field of study pursued. Following high school, they went on to Ohio University, where they completed a Bachelor of Business Administration degree in Management Information Systems from 2005 to 2009. In terms of additional certifications, Nick obtained Supervisor Series I Training from ERC in February 2020. There is also mention of a Leadership Academy, but no information is provided regarding the institution or the year and month of completion.