Kyle A J Palmer

Kyle A J Palmer is a skilled technical professional with extensive experience in delivering technical support and training. Currently serving as Technical Team Leader and Technical Support Specialist at Fortus since February 2019, Kyle provides exceptional 1st and 2nd line support to field engineers across the UK and Europe, while also training security engineers in network and device configuration. Prior to this, Kyle worked as a Freelance IT Systems Support Technical Support Analyst from October 2013 to April 2024, specializing in communication networks and digital technologies. Kyle’s earlier roles include After Sales Support at Weldability-Sif, where responsibilities included client query management and case investigation, and Recycling Operative at Veolia Environmental, overseeing service for approximately 10,000 properties. Kyle holds a Bachelor of Science (BSc) degree in Digital Technologies & Networking from The Open University, completed between 2013 and 2019.