Forward Advantage
Christopher Kelly is a Client Services Specialist at Forward Advantage since February 2023, focusing on software implementation and support tasks, including installations, configuration, and troubleshooting. Prior to this role, Christopher held positions as a Technical Support Specialist, where responsibilities included triaging new support cases, and worked as a Contractor at Apex Systems providing technical support for CTMe contracts. Christopher's extensive background in client services is highlighted by a decade at HealthTrio, progressing through various roles, including Senior Client Service Coordinator, and Team Lead - Product Telephone Support III. Earlier experience includes roles in customer service and collections at Citi and RMS, as well as a delivery position at Blackjack Pizza & Salads.
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Forward Advantage
Forward Advantage is a technology company but it is also so much more. We want our customers to know they can count on us to come up with a solution to meet their need. Because we've built more than just the products they purchased...we've built relationships. Creating solutions. That's our job and we love it. We enjoy coming to work because we all pull together to serve our customers. We enjoy our fun, dynamic work environment. We enjoy the people we work with, and we work well together. We might not always agree with each other, but we respect every team member, and value every viewpoint. So whether we're solving a tough support question, designing a new product or partnering with a technology vendor, we come together to evaluate our options and talk through the issues, making the best decisions we can. Because our customers, shareholders and partners deserve nothing less.