Branch Director

BRANCH DIRECTOR – POPLAR BLUFF BRANCH OFFICE 

Job Category: Administrative  

Job Status: Full-time, exempt position 

Reports to: President of Missouri Regional Operations 

Responsibilities: Primary responsibilities include but are not limited to: 

Administrative Leadership & Management 

• Provide effective and inspiring leadership and stewardship of FAC by being actively involved in all programs and services

• Represent FAC with external constituency groups, including community, governmental and private organizations by making community connections to increase fundraising dollars and program referrals

• Responsible for implementing 2-3 annual development events resulting in achieved income goal

• Responsible for company culture and employee satisfaction in the branch office

• Responsible for the measurement, effectiveness, and executing of all internal and external processes.

• Oversee daily operations and make adjustment as necessary from interactions and feedback from the agency’s shared departments to improve services

• Provide timely, accurate and complete reports on the operating condition of FAC branches

• Promote regular and ongoing opportunities for all staff to give feedback on program operations

• Lead a high performing team of staff to the next level by further developing and implementing recruitment, training and retention strategies

• Provide mentoring to all staff supervised

• Promote communication between colleagues for the benefit of information flow and to proactively address concerns that present by using Emotional Intelligence components

• Responsible for implementing quarterly events for foster/adoptive parents events

• Ensure that all program activities operate consistently and ethically within the mission and values of FAC

• Participate as an active team member with colleagues of all demographics in order to serve clients effectively and efficiently

• Contribute on an organizational level with a focus on agency culture, cultural competency, and performance improvement outcomes

• Attend and participate in all scheduled meetings, court hearings, and trainings

• Maintain strong, open communication with direct supervisor regarding services delivered, concerns or questions

• Participate in ongoing meetings/professional memberships and trainings as required by direct supervisor

Outcome Planning/PQI 

• Responsible for the measurement and effectiveness of branch office activities with a focus on analyzing community connections and revenue results

• Complete agency reports and statistics as needed or assigned

• Participate in the evaluation and implementation of service improvement as identified by FAC’s internal PQI process

Strategic Planning & Program Management  

• Provide vital input in short- and long-term strategic and operational planning, evaluation and positioning within FAC

• Assist with agenda, development & implement growth strategies for FAC

Financial Management 

• Assist in the preparation of all supervised departmental budgets, including income and expense projections, and achieve operational goals within approved budget

• By September 15 of each year, in conjunction with the CFO

• Manage effectively within approved budget, and report accurately on progress made and challenges encountered to the Regional Operations staff

• Ensure the continued financial viability of FAC’s programs through sound fiscal management. Provide programmatic leadership and input for all strategic planning processes with the MO Regional President and leadership staff

• Master’s Degree (or Bachelor’s Degree plus 2-5 years of experience working in non-profit fundraising preferably in a social service agency) in an applicable field with at least two (2) years of experience providing senior leadership while supervising staff across a broad geography

• Experience creating and driving the analytic framework for planning and managing organizational change in a fast growing organization

• Demonstrated resourcefulness in setting priorities, proposing new ways of creating efficiencies, and guiding investment in people and systems

• Strong public presentation skills in one-on-one, small and large group settings

• Strategic thinker

• Outstanding organizational and planning skills

• Core understanding of governmental and private streams of funding for social service programs is preferred

• Experience with broader community policy development and implementation/systemic advocacy is a plus

• Solid commitment to the principles of support and advocacy for foster and adoptive families

• Collaborate and advocate for positive outcomes, using excellent interpersonal skills in multi-disciplinary, diverse, and dynamic professional teams

• Strong verbal communication skills and demonstrated proficiency in writing clearly and persuasively

• Demonstrated leadership, team management, and interpersonal skills. Must quickly establish rapport and build trust

• Flexible and a self-starter; multi-task while also being highly detail-oriented while meeting all deadlines

• Model ethical and professional behavior at all times

• Experience working with marginalized communities with a nuanced understanding of systemic oppressions

• Flexibility and adaptability, capacity to shift styles to fit the needs of a wide range of cultures, people, and organizations

• Compensation commensurate with experience

• Comprehensive benefits package including:

• Highly-competitive health plan

• Health Reimbursement Account with generous employer contribution

• Life insurance and long-term disability provided at no cost to employee

• Voluntary life and short-term disability options available

• 403(b) retirement plan with up to a 6% employer match

• Flexible Spending Account with medical expense and dependent care options

• Employee Assistance Program

• Generous paid time off and holidays

FosterAdopt Connect does not and shall not discriminate on the basis of race, color, religion, gender identity, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its programs or services. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, volunteers, subcontractors, vendors, and members. 

Employee Name Printed: ___________________________ 

Employee Signature: _______________________________                           Date: _______________________