Xavier Crawford

Customer Experience Specialist at Found

Xavier Crawford is currently a Customer Experience Specialist at Found. Xavier has been in this role since May of 2019. Prior to that, they worked as a Corporate Trainer for Westamerica Bank from November 2017 to May 2019. In this role, Xavier was responsible for conducting 7-Day Teller Schools, which included lectures, application instruction, and transaction processing. Xavier also conducted branch compliance visits and provided additional training at the branch level. Xavier has also worked as a Wire Support Specialist (contract) for First Republic Bank from February 2017 to October 2017 and as a Personal Banker for U.S. Bank from February 2015 to February 2017. Xavier began their career in banking as a Teller for Bank of America from January 2012 to July 2013. Xavier has accumulated over 150 hours of training new tellers, managers, and back-office personnel and over 200 hours in application and system instruction. Xavier is known for developing fun and interactive training activities to enhance new material, which increases learning. Xavier also participates in draft reviews of company policies and procedures in the operations manual.

Xavier Crawford has a Bachelor's degree in English from Hampton University, a Nanodegree in Business Analytics from Udacity, and a High School Diploma from Jesse M. Bethel High School. Xavier is currently working as a Front End Web Developer for a product company.

Timeline

  • Customer Experience Specialist

    Current role

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