Rebecca Aswell

Lead Support Analyst | Technology Operations at Foundation Medicine

Rebecca Aswell has a diverse work experience spanning several industries. Rebecca is currently employed at Foundation Medicine as a Lead Support Analyst in the Technology Operations department. Prior to this role, they worked as a Team Lead in Digital Service Solutions and Process Improvement in the same company. Rebecca also has experience as a Senior Customer Service Associate and Client Service Representative at Foundation Medicine.

Before joining Foundation Medicine, Rebecca worked at the Carter Center for Children Inc as a Teacher for over seven years. Rebecca also gained experience as an Assistant Teacher at the Dover Child Development Center.

Earlier in their career, Rebecca worked as a Sterilization Assistant at Exact Sciences and as a Hostess and Waitress at Bertucci's.

Rebecca Aswell completed their Bachelor's degree in Psychology from Bridgewater State University in the years 2003 to 2006. Prior to that, they attended Dover-Sherborn High School from 1997 to 2001. In addition, Rebecca has obtained several certifications from LinkedIn, including "Unconscious Bias," "Nano Tips to Speak Up in Meetings with Shadé Zahrai," "Customer Experience: Service Blueprinting," "The Cure for Impostor Syndrome," "Requirements Elicitation and Analysis," "Counterintuitive Leadership Strategies for a VUCA (Volatile, Uncertain, Complex, Ambiguous) Environment," "Ken Blanchard on Servant Leadership," "Workplace Visualization," "A Design Thinking Approach to Putting the Customer First," "Business Process Improvement," and "Dealing with the Seven Deadly Wastes".

Links

Previous companies

Bertucci's Corporation logo

Org chart

Peers

Timeline

  • Lead Support Analyst | Technology Operations

    February, 2022 - present

  • Team Lead | Digital Service Solutions | Technology Operations

    June, 2021

  • Team Lead Of Process Improvement | Client Services And Lab Operations

    January, 2020

  • Senior Customer Service Associate

    March, 2019

  • Client Service Representative

    November, 2017

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