Rony Aguilar

Rony Aguilar is an experienced IT professional with a robust background in technical support and operations management. Currently serving as Service Desk Tech III at Foundation Medicine since January 2019, Rony provides user support for over 2,300 employees, managing various IT services, troubleshooting system issues, and overseeing user setup processes. Rony's prior experience includes serving as Coordinator of IT Operations at Boston Architectural College, where Rony managed helpdesk operations and supported over 1,300 users, as well as roles at CVS Pharmacy, Google, and Walgreens that further developed Rony's technical skills and user support capabilities. Rony holds a B.S. in Management from Cambridge College and completed education with Year Up, Inc. in 2012.