Alberto Gomes is a seasoned professional with extensive experience in customer service and team management across various industries. Currently serving as a Team Manager at Foundever since August 2022, Alberto previously held positions that include Credit Intermediary at lendismart and Customer Service Team Manager at Teleperformance. Alberto's leadership capabilities are underscored by a history of successfully motivating and developing teams, implementing process improvements, and achieving high customer satisfaction levels. Notable roles also include managing multilingual teams at Accenture and overseeing service delivery in various capacities at companies such as PayPal, Equifax, and HP Enterprise Services. Alberto's education includes certifications in project management and management information systems from prestigious institutions like University College Dublin and Harvard.
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