Felipe dos Santos

Felipe Dos Santos is an experienced Operations Manager at Foundever since October 2019, overseeing service delivery and continuous improvement across multilingual regions. Prior experience includes roles as Customer Experience Manager and CX Manager for Northern Europe, focusing on risk management and client relations. At LBH from August 2018 to August 2019, Felipe served as a Safety Supervisor, implementing HACCP standards for food safety. Earlier positions at Nestlé involved contributions as Database Advisory Board Member and Change Advisory Board Member, ensuring data security and effective incident management. Felipe holds a specialization in Bioprocess Engineering from Escola Politécnica da USP and a Laurea's degree from the University of Rome Tor Vergata, complemented by a Bachelor's degree from UFSCar.