Frank Ortiz

Frank Ortiz possesses extensive experience in the business process outsourcing and customer experience sectors. Currently serving as Vice President at Foundever, Frank emphasizes expertise in BPO and omnichannel call center outsourcing. Previous roles include Principal Client Manager at Pegasystems, Global Account Manager at Alvaria, Inc., and a focus on CX Solutions at NICE Ltd. Additionally, Frank held the position of Global Head of Sales at Cognia, showcasing a robust background in leadership and client management across various organizations.