George Goncalves

Tier 2 Software Support Analyst

George Goncalves has extensive experience in IT and technical support roles, beginning as a Sole Proprietor at Corporate Computer Solutions from September 1999 to March 2001, providing computer sales and service. Positions include customer service and computer sales at Costco Wholesale, an EDP analyst at Costco, and a Technical Support Analyst at Research In Motion, where George mentored new staff and managed support operations. Roles at Larlyn Property Management Ltd. and Stream Global Services showcased management of IT systems and teams, enhancing customer satisfaction through performance monitoring. Currently serving as a Tier 2 Software Support Analyst at Foundever, George’s background also includes managing large teams at Cineplex Digital Media, optimizing technical support operations and proactive monitoring solutions. Education includes a degree in Network Administration from Westervelt College.

Location

London, Canada

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