James D.

James D. serves as the Global Director of Salesforce Solutions at Foundever since November 2022. Prior experience includes roles as Director of Operations at Material Adverse Change from September 2020 to November 2022 and as Director at Capital Growth Group from February 2018 to September 2020. James D. also held the position of Head of Projects at Manchester Outsourcing from March 2014 to February 2018 and served as CS Process Manager at Claims Advisory Group from April 2011 to March 2014, focusing on continuous improvement and the development of Business Analysts using Six Sigma and Prince 2 methodologies. Earlier positions at TalkTalk included Senior Business Analyst and Customer Experience Manager, where significant savings and efficiency improvements were achieved through process enhancements. James D.’s career began at TalkTalk in various roles, ultimately contributing to operational excellence and customer satisfaction initiatives. Education was completed at Birchwood High School from 1998 to 2002.