Jonathan Chapman is an experienced Forecasting Analyst at Foundever since May 2021, where responsibilities include developing and maintaining accurate forecasting models for various volumes across five European countries, as well as creating rolling forecasts for both long-term and short-term planning. Previously, Jonathan held roles as a Resource Planning Analyst at Teleperformance and as a Senior Resource Planning Analyst at npower from February 2013 to January 2021, focusing on analyzing workload volumes, traffic trends, and optimizing resource planning through Workforce Management software. Educational credentials include a Level 2 Certificate in Principles of Business and Administration from Vision2Learn and a BTEC Level 3 Extended Diploma in Information Technology from East Durham College.
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