Foundever
Lee Saffer is an experienced professional in business transformation and strategy consulting, currently serving as the Director of Solutions for Insurance at Foundever since August 2025, focusing on enhancing customer experiences for insurance firms. Prior experience includes directing business transformation initiatives at Kemper from May 2021 to July 2025 and holding consulting roles at Accenture, WDScott, and Capgemini, where Saffer specialized in operating model transformation and process design in financial services. Earlier career experiences include positions at Ameriprise Financial, Metis Strategy, and PricewaterhouseCoopers, highlighting a strong foundation in both finance and strategic consulting. Saffer holds a BBA in Finance from The George Washington University, earned between 2002 and 2005.
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Foundever
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As one of the largest global providers of customer experience (CX) products and solutions, Foundever empowers brands to build stronger relationships with their customers by creating meaningful connections that boost brand value. With 160,000 people around the globe – working from home or from one of our CX hubs – they securely connect best-loved brands with their customers over 8 million times every day in 50+ languages. Whether digital or voice-based, their solutions deliver a competitive edge across all customer touchpoints.