Nicholas Slabbert is an experienced operations manager currently overseeing multiple campaigns at Foundever since January 2024, where performance improvements were achieved within a month through strategic resource management. Prior to this role, Nicholas served as Call Center Operations Manager at Teleperformance from January 2021 to January 2024, contributing to the startup of the 1stCentral SA campaign and overseeing its growth from 24 to over 200 staff members. Nicholas held the position of Group Manager at WNS Global Services from January 2018 to October 2020, ensuring top-tier service delivery for an international student funding campaign. Earlier experience includes various roles at Vodacom from 2000 to 2016, focusing on customer management, insights, and quality assessment, alongside foundational customer service duties. Nicholas earned a National Diploma in Retail Business Management from Cape Peninsula University of Technology from 1996 to 1998.
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