Pablo Ferrer-Cid is a seasoned operations and customer service professional with extensive experience in managing large teams and driving business growth. Currently serving as the Director of Operations at Foundever since August 2023, Pablo oversees a Madrid business unit with over 1,000 personnel and 28 clients, focusing on strategy, client relations, and process efficiency enhancements. Previously, Pablo held various managerial roles at notable companies such as DAZN, ClickMechanic, and WorldRemit, where responsibilities included team leadership, deep analysis, and the implementation of customer service improvements. With a strong educational background in Creative Industries and Political Sciences, Pablo combines a strategic mindset with a commitment to productivity and quality service across diverse sectors.
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