Pedro Santos is currently the Country Leader and VP of Operations at Foundever, holding these positions since 2023 and 2024, respectively. Previously, they served as the Director of the Digital Bank Department at CAIXA GERAL DE DEPOSITOS, S.A. from 2020 to 2023 and as the Site Director at Sitel from 2016 to 2020. They also held the role of Director of Clients and Operations at CONTACT from 2005 to 2016. Pedro's educational background includes a degree in Economics and Business Management from Universidade Internacional and certifications in leadership and storytelling from various institutions.
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