TG

Tatiana Grisham

Sr. Manager, Customer Success at Fountain

Tatiana Grisham has several years of work experience in customer success and human resources. Tatiana currently holds the position of Sr. Manager, Customer Success at Fountain since August 2021. Prior to this, Tatiana worked as a Customer Success Team Manager at Fountain from January 2020 to August 2021. Before joining Fountain, they served as an Enterprise Customer Success Manager at Fountain from February 2019 to January 2020, and as a Customer Success Manager from July 2017 to February 2019.

Before their customer success roles, Tatiana gained experience in business development at Gigya. Tatiana worked as a Territory Development Manager, D-A-CH from June 2016 to June 2017, and as a Senior Business Development Representative from April 2015 to June 2016.

Additionally, Tatiana has experience in human resources, starting with their role as a Human Resources Administrative Assistant at USC Auxiliary Services from June 2014 to April 2015. Tatiana was responsible for providing daily support to the Executive Director and Human Resources/Payroll department, managing the Secret Shopper Program, and ensuring PCI compliance of 600 employees. Prior to this, they interned as a Learning & Development Intern from March 2013 to May 2014, and as a Recruiting Coordinator Intern from October 2013 to January 2014.

Overall, Tatiana has a diverse background in customer success, business development, and human resources, showcasing their versatility and adaptability in different roles.

From 2010 to 2014, Tatiana Grisham attended the University of Southern California, where they earned a Bachelor of Science (B.S.) degree in Business, Management, Marketing, and Related Support Services.

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Timeline

  • Sr. Manager, Customer Success

    August, 2021 - present

  • Customer Success Team Manager

    January, 2020

  • Enterprise Customer Success Manager

    February, 2019

  • Customer Success Manager

    July, 2017

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