Therese Walker

Therese Walker has a diverse work experience spanning over several years. Therese currently holds the position of Director of Operations at FourKites, Inc. since April 2021. Prior to this, they worked as a Business Manager at GP On Ebley Medical Centre Bondi Junction since June 2009.

Therese also served as the Director of Operations at Haven from July 2020 to April 2021. During their time at Haven, they played a vital role in automating global logistics for commodity traders and food producers. Therese collaborated with different teams to ensure operational efficiency and customer satisfaction.

Before joining Haven, Therese worked at Toll Global Forwarding as the VP Ocean Freight - BPO, Operations & Compliance from February 2019 to June 2020. Their responsibilities included leading projects for digitizing processes and driving global improvements through lean solutions.

Prior to Toll Global Forwarding, they were the BPIT Manager One line at Ocean Network Express from April 2017 to January 2019. In this role, they managed a team and focused on lean initiatives, change management, and performance improvement through automation and lean methodologies.

In 2016, Therese served as the Director Ebusiness at Mizzen Group Pty Ltd, where they were responsible for creating an innovative digital marketplace for shipping lines to sell containerized spot space effectively.

Prior to Mizzen Group, they worked at NYK Line in various roles, including Manager Oceania Business Process Management from December 2010 to October 2016 and Senior Officer Oceania Business Process Management from August 2007 to December 2010. In these roles, they analyzed and restructured business processes, facilitated training, and ensured up-to-date procedures and policies.

Therese also has experience working as an eBusiness Systems Specialist at Hapag Lloyd Shipping from June 2006 to August 2007 and as a Senior eBusiness Systems Specialist at CP Ships from November 2004 to June 2006. In these roles, they focused on web registrations, liaising with clients, designing reports, troubleshooting, and implementing cost reduction processes.

Overall, Therese Walker has a strong background in operations management, process improvement, and automation in the logistics and shipping industry.

Therese Walker's education history is as follows:

In 2014, they completed a Leadership Essentials program at the Australian Institute of Management.

In 2012, they obtained a Certificate in Work Health and Safety from Workcover Australia.

From 2011 to 2012, they attended the University of Technology Sydney and completed a Green belt Lean Six Sigma course introduction.

In 2008, they took a Visual Studio Short course at UTS Sydney.

In 2007, they earned a Web Design Cert IV from TAFE NSW, specializing in Web/Multimedia Management and Webmaster skills.

In 2005, they completed The new supervisor program at the Australian Institute of Management, focusing on Management studies.

From 2000 to 2004, they pursued a Bachelor's degree in Psychology at the University of New England.

In 2004, they obtained a BA in Psychology from the University of New England.