FourNet
Charlotte Garvin has extensive experience in service delivery management, currently serving as Service Delivery Management Lead at FourNet since June 2021, after previously holding the position of Service Delivery Manager. With a solid background in the telecommunications sector, Charlotte has also worked as a Service Delivery Manager at telent Technology Services Ltd and Vaioni Group Limited, along with prior roles in provisioning and sales support at Talk Internet. Charlotte's career began at BT as a Sales & Retention Advisor and advanced to Case Manager at United Utilities. Education includes a Bachelor's Degree in Business Management from Liverpool John Moores University, completed in 2012.
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FourNet
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We help organisations harness technology to digitally transform and overcome the challenges they face today and tomorrow. We do this by helping organisations to drive digital innovation in operations and customer experience (CX) through secure Cloud, Infrastructure, Communication and Collaboration designed to deliver the right outcomes and reduce operational risk. Our portfolio includes next-generation technologies such as SD-WAN, Security, RPA, and A.I and Automation, delivering actionable insight to improve efficiency and performance across the most complex of environments. We work with some of the most critical and secure public and private sector organisations in the UK, including Central and Local Government, Housing, Healthcare and Blue-Light, Education and Private Enterprise. With our best-in-class security-cleared service management, solutions architects, and engineers, we provide a fully managed service desk and security operations centre (SOC) with 24/7 phone support and multi-factor authenticated access. We are a carbon literate organisation and pride ourselves on ethical and responsible business, delivering sustainable outcomes that not only help the environment but our customers, society, and staff. For more information visit www.fournet.co.uk