Rob van Ruler

Rob van Ruler is an experienced IT professional currently serving as a Senior Servicedesk Analyst at Fox-IT since September 2021, utilizing Topdesk for incident management. Prior to this role, Rob worked at Autoriteit Consument & Markt as a 2nd line support ICT employee, where responsibilities included handling and escalating incidents while monitoring them according to ITIL methodology. Rob also has experience as a Senior Servicedesk Mitarbeiter at MVGM International, providing support in multiple languages, as well as various roles in IT consulting and system management across companies such as Villex Personeelsdiensten, RvR IT & Support, and ORTEC. Rob's career in IT began in 2005 with a position at TU Delft, and education is supported by qualifications from EXIN.