Alberto Balocco

Alberto Balocco is an experienced professional in customer service and digital marketing, currently serving as the Customer Service Off Road Key Account Manager and Warranty & Extended Warranty Business Development Manager at FPT Industrial since April 2012. In these roles, Alberto oversees global warranty operations and plays a key role in defining business strategies for Extended Warranty and Maintenance & Repair services. Prior to this, Alberto held positions such as CRM, Customer Contacts & Tools Manager, and Digital Marketing Manager, where responsibilities included enhancing CRM functionalities and managing digital marketing campaigns. Alberto's background also includes freelance web development and contributions as a technology blogger, along with internships in web marketing and scholarship management. Alberto earned a Bachelor's degree in Legal Informatics from Università degli Studi del Piemonte Orientale and a scientific high school degree from Liceo Scientifico "C. Balbo."