FR8Labs
Glenn Lai is a seasoned professional with extensive experience in strategic management and digital distribution. Currently serving as Co-Founder and CEO of FR8Labs since October 2022 and holding a position in Growth & Strategy at Gravity Supply Chain Solutions since January 2022, Glenn has previously operated as COO of Bizzy Indonesia and as Vice President of Digital Distribution & Logistics at the same company from July 2019 to October 2021. Prior roles include leadership positions at Golden Agri-Resources, overseeing functions such as Digital Distribution and Business Intelligence, as well as strategic planning roles at 3M and Adam Khoo Learning Technologies Group. Glenn holds an Executive MBA from Quantic School of Business and Technology and a Bachelor's Degree in Finance and Strategic Management from Singapore Management University, supplemented by studies at Copenhagen Business School and The University of British Columbia.
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FR8Labs
Fr8labs is revolutionizing the ASEAN freight forwarding industry with a digital-first approach, allowing forwarders to transform and compete as digital forwarders. With customers in Singapore, Malaysia, Indonesia, Philippines, Australia and Taiwan, Fr8labs specializes in providing SMB and Mid-Market forwarders with a modern Operating System (a.k.a cloud-based Freight Management System FMS including accounting back-end). Fr8labs combines innovative technology with a deep understanding of the logistics sector to offer unmatched efficiency and customer engagement. Key Benefits: 1. Drive Revenue Growth through Digital Engagement with Your Customers-Fr8labs transforms customer interactions by offering a hybrid of traditional and digital "VIP" services. Our platform includes a customer portal with real-time shipment visibility, GenAI-enabled WhatsApp Chat, and efficient quoting systems, all designed to delight customers and foster loyalty and growth. 2. Efficient Workflow, Familiar Process-Our platform is tailored to enhance digital services without overburdening your team. It aligns with and improves your operational workflow, replacing outdated systems with a more efficient digital solution. This upgrade in productivity is achieved without disrupting your established processes. 3. Affordable, Progressive Pricing for Faster ROI-Adopt our budget-friendly pricing model, which is akin to a budget airline's approach. Start with a basic plan covering essential needs and add modules as required, aligning costs with your business growth. This scalable pricing ensures a faster ROI and facilitates business expansion without financial strain. Reach out to us to learn more today!