Andrew Sureshkumar

Andrew Sureshkumar, MBA, MScIB, is an accomplished professional with extensive experience in customer success and service delivery management. As the Partner Relations Manager at Fragomen since October 2025, Andrew leverages a strong foundation in managing client relationships and onboarding processes. Previously, in the role of Customer Success Manager at Ottimate, Andrew oversaw mid-market and enterprise accounts, driving retention and implementation in sectors such as hospitality and healthcare. Andrew has also held significant positions, including Service Delivery Manager at Inline Computer Support Inc., where leadership and process improvement were key responsibilities, and Virtual IT Manager at Smart Dolphins IT Solutions Inc., performing strategic IT consulting. Andrew's career began as a Technical Support Specialist at DXC Technology, providing expert support for enterprise software solutions. Andrew holds an MBA in Finance from Vancouver Island University, an MSc in International Business from the University of Hertfordshire, and a Bachelor of Information Technology (Honours) in Computer Engineering from Universiti Tunku Abdul Rahman.