SP

Sandra Pusch

Senior Business Process Manager at Fragomen

Sandra Pusch has over 15 years of work experience in the field of immigration and business process management. Currently, they serve as the Senior Business Process Manager at Fragomen, where they are responsible for reviewing processes, identifying opportunities for improvement, and implementing new processes. Prior to this role, Sandra worked as a Business Process Manager and Senior Manager at Fragomen, where they focused on streamlining workflows, improving service delivery, and maximizing profitability. Sandra also has experience as a Senior Legal Immigration Consultant, providing immigration services and strategic advice to clients. Before joining Fragomen, Sandra worked as a Senior Immigration Consultant at JFetting & Associates. Overall, Sandra's work experience demonstrates their expertise in immigration, business process management, and client service.

Sandra Pusch's education history begins with their Bachelor's Degree in Law from Universität Rostock, which they obtained from 1995 to 2001. Later, from 2002 to 2005, they pursued their Assessor Iuris degree in Law from the Federal State of Brandenburg. Sandra then furthered their studies at Stellenbosch University from 2005 to 2006, where they obtained an LL.M. degree in International Law and Legal Studies. In addition to their formal education, Sandra Pusch has obtained several certifications. These include the PRINCE2® Foundation and PRINCE2® Practitioner certifications from AXELOS Global Best Practice, obtained in August 2021 and July 2022 respectively. Sandra also holds a Certified Lean Six Sigma Black Belt certification from The Council for Six Sigma Certification (CSSC), obtained in February 2020.

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Timeline

  • Senior Business Process Manager

    November, 2022 - present

  • Business Process Manager

    July, 2022

  • Senior Manager South Africa Inbound

    October, 2015

  • Senior Manager

    April, 2014

  • Senior Legal Immigration Consultant Africa Coordination

    October, 2013

  • Senior Legal Immigration Consultant South Africa

    December, 2009