Shreya Gupta has a diverse work experience spanning over several companies and industries. Shreya currently holds the position of Senior Global Immigration Program Manager at Fragomen, starting in November 2022. Prior to this, they served as the Global Client Service Manager at Fragomen from October 2017 to November 2022.
Before joining Fragomen, Shreya worked at HSBC from August 2010 to April 2016 as the Vice President, Client Service, Payments and Cash Management, Asia Pacific. In this role, they managed a portfolio of MNCs in various sectors and was responsible for client coverage, revenue retention, service standards, and identifying cross-sell opportunities. Shreya also set up and led a Centralised Account Service Team to enhance client servicing efficiency.
From 2005 to 2010, Shreya worked at Emigra as the Country Manager in Hong Kong. Their responsibilities included overall management, ensuring high-quality service delivery, and implementation of Emigra's case management technology.
Shreya's initial experience includes working as an Immigration Consultant at Fragomen from 2002 to 2005. Shreya also served as the Business Centre Manager at Taj Bengal, Taj Hotels Resorts and Palaces from 1994 to 1996, and as a Corporate Banking Assistant at Standard Chartered Bank from 1991 to 1994.
Shreya Gupta obtained their Master's Degree in Post Graduate Diploma in Human Resource Management from the Indian Institute Of Social Welfare and Business Management between 1994 and 1996. Shreya also holds a Bachelor's Degree in English Language and Literature from the University of Calcutta. The specific start and end years for their Bachelor's Degree are not provided.
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