Janne Matilainen

Janne Matilainen is an experienced IT Manager and Solutions Architect with a diverse background in sales systems and customer experience management. Currently at Framery, Janne serves in multiple roles, including IT Manager for Sales Systems & CX and IT Solution Owner for Customer Experience and Salesforce. Previous positions include Solutions Architect at Hiab, Customer Experience Architect at Ambientia, and SAP Consultant at Tieto. At Cargotec, Janne contributed as a Solution Owner and Solution Expert, while earlier roles at ABB focused on process ownership and customer support in contract-based services. Janne holds a Bachelor’s degree in Industrial Management from Metropolia University of Applied Sciences and has completed military training with the Finnish Defence Forces.